My name is Nyree Keith and I'm a Business Analyst for Jersey Financial Services Commission (the JFSC).
What my job involves
I am responsible for researching, analysing and evaluating options for improving business processes as well as defining requirements for change. I ensure the effective testing, implementation and use of systems in line with needs of business users.
How I got into this profession
I started as a superuser working alongside the IT Department at the Government of Jersey doing testing for them. I transitioned into the IT Department on a migration project which then lead to working on requirements gathering to roll out a new health system. Since then I have done forms development, business relationship management and project management, but my strength lies in working with users and IT teams as a business analyst.
Qualifications or skills
Always being curious and assertive enough to challenge the status quo whilst smiling!
There are various qualifications you can undertake to get to grips with the project world. I'm qualified in BCS Foundation in Business Analysis, Lean SixSigma Green Belt, DevOps Foundation, AgilePM Practitioner all of which have assisted in shaping my career and helped me appreciate the roles of my colleagues.
Being a woman in tech
In the majority of the roles I have needed to liaise with male-orientated teams. Through stakeholder engagement and honest conversations this has increased my IT knowledge and ability to progress projects. I have been fortunate enough that all IT and project teams I have worked with have increased my knowledge over the years and been very supportive of every role I've had. I have always felt part of the team.
What I like most about my job
I enjoy working with people and I learn from them every day. I love starting with process improvements which gives a real grasp of being able to manage expectations for onward IT project delivery; which in turn delivers a higher success rate.
An exciting project I've been involved in
My first and largest project was the new health system for the Government of Jersey which took 4 years. It was long hours throughout the whole project and probably the most adrenaline filled time of any project I have experienced.
I am currently part of an amazing transformation programme of business process improvements and onward system development.